Thread 'error 1714'

Author	Message
André Send message Joined: 15 Apr 20 Posts: 3	Message 97722 - Posted: 15 Apr 2020, 23:37:07 UTC i Was running version 7.14.2. it was not communicating easily whit server and did not fetch for new task. i have uninstall the program and use regedit to delete all boinc entry's. I can not reinstall whit the newest version 7.16. the error message appear during installation. i have tried to reinstall the older version whit th same result. i have deleted all trace of boinc in .MSI file, installer file and restart the computer whit the same result. Somebody can help ? Please My computer: AMD threadriper 32 cores Win 10 World Community Grid André ID: 97722 ·

Keith Myers Volunteer tester Help desk expert Send message Joined: 17 Nov 16 Posts: 906	Message 97728 - Posted: 16 Apr 2020, 0:22:47 UTC - in response to Message 97722. i Was running version 7.14.2. it was not communicating easily whit server and did not fetch for new task. i have uninstall the program and use regedit to delete all boinc entry's. I can not reinstall whit the newest version 7.16. the error message appear during installation. i have tried to reinstall the older version whit th same result. i have deleted all trace of boinc in .MSI file, installer file and restart the computer whit the same result. Somebody can help ? Please My computer: AMD threadriper 32 cores Win 10 World Community Grid André Please read and follow Jord's message and instructions. https://boinc.berkeley.edu/forum_thread.php?id=13581&postid=97552 ID: 97728 ·

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15632	Message 97732 - Posted: 16 Apr 2020, 0:40:30 UTC - in response to Message 97722. i have uninstall the program and use regedit to delete all boinc entry's. why use regedit? ID: 97732 ·

André Send message Joined: 15 Apr 20 Posts: 3	Message 98479 - Posted: 14 May 2020, 0:02:04 UTC - in response to Message 97732. I taught it was a good idea at the time. Usually I use Revo Uninstaller to delete all the file properly. ID: 98479 ·

André Send message Joined: 15 Apr 20 Posts: 3	Message 98532 - Posted: 15 May 2020, 22:28:07 UTC - in response to Message 98479. Thank you for your help. I have followed all the instruction of this page: https://boinc.mundayweb.com/wiki/index.php?title=Windows_Installer_Error_1706:_Setup_cannot_find_the_required_files except for the 7e step. The installation of boinc 5.10.45 directly on the c: disk without using the CMD command works very well. The 7.16 version install afterwards easily. I have used the step 6 to uninstall Boinc with no luck. Thank you again for directing me to that page. Finally resolved ID: 98532 ·

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