Hello,

i have boinc 6.10.58 on Windows 7 64 bits, and i've observed that sometimes it don't detect user activity and tasks keep running. I have 'run based on preferences' set but when i take control of pc in messages tab the 'Suspending computation - user is active' is not shown. Any help ?

An example of this:

24-Jan-2011 13:19:39 [---] Resuming computation
24-Jan-2011 13:20:23 [---] Suspending computation - user is active
24-Jan-2011 13:21:26 [---] Resuming computation
24-Jan-2011 13:30:28 [---] Resuming computation
24-Jan-2011 13:31:28 [---] Suspending computation - user is active

thanks.

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Due to changed security measures in Windows Vista and Windows 7, the idle detection for BOINC in these OSes is done by a small program called boinctray.exe

This program is only started from the registry, not by BOINC when it starts up. As such, it'll only start after a system restart. When you upgrade BOINC versions, all program files are removed from memory and deleted from the hard drive, before their newer versions are stored on the hard drive and then only boinc.exe and boincmgr.exe will be started. As you can see, this will then stop idle detection on these Windows versions, as boinctray.exe hasn't been restarted.

At a next system restart, all that is fixed again.

So at all times, check through Windows task manager that boinctray.exe is running. You may also make sure that it's allowed to interact with boinc.exe and boincmgr.exe, by allowing it through your firewall software (port 31416, as all the rest of BOINC).

If it hasn't started, you can start it by hand. It lives in the BOINC programs directory (default on Windows 7 - 64bit at C:\Program Files\BOINC\). Just double click on it once. There will be no visual confirmation that it runs (no GUI, nor an opening of a command line window); you just have to check if it's there in Windows task manager.

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Hello, thanks a lot for your help but boinctray is running and the problem persits.

24-Jan-2011 21:36:44 [---] Resuming computation
24-Jan-2011 21:41:23 [---] Resuming computation
24-Jan-2011 21:47:14 [---] Resuming computation
24-Jan-2011 21:47:28 [---] Suspending computation - user is active
24-Jan-2011 21:48:33 [---] Resuming computation
24-Jan-2011 21:49:14 [---] Suspending computation - user is active
24-Jan-2011 21:50:16 [---] Resuming computation
24-Jan-2011 21:52:32 [---] Resuming computation

bye

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